Customer Reviews - SKYTRAX (2023)

Customer Reviews - SKYTRAX (1)

Customer Reviews

Customer Reviews - SKYTRAX (2)

Food & Beverages12345
Inflight Entertainment12345
Seat Comfort12345
Staff Service12345
Value for Money12345

Customer rating from 2196reviews

5/10

Customer Reviews - SKYTRAX (3)

  • Airline
  • Seat
  • Lounge

10/10

"Best Gluten Free meals"

P Meaden (Australia)

Trip Verified | The flight departed a little late. Boarding was organised. Had Aisle seat 84C which chose and paid for At booking. Gluten Free meal served early and cabin crew checked name and request for Gluten free. Best Gluten Free meals on any airline. The cabin crew on this flight worked nonstop. Water and soft drinks between meals which was good. One cabin crew stood out on this flight she was constantly attending passengers needs and had a bright energetic personality. My husband and i arrived slightly late into Brisbane but safely. First flight of 14 hours which i never felt jet lagged and flown this flight many times put it down to only drinking water with meals whole flight.

AircraftA380
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteDubai to Brisbane
Date FlownNovember 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
Recommendedyes

9/10

"flight to Dubai was good"

P Meaden (Australia)

Trip Verified | Venice to Dubai 12 November. Check in very good at Marco Polo Airport. Some one in Emirates uniform directing passengers. At check in the staff not wearing Emirates uniform but excellent customer service and said she would check if once we arrived in Australia she could give us boarding pass for our Qantas connection in Brisbane for final destination but was not able. Later at boarding gate called over and received Boarding pass for final onward journey. The flight to Dubai was good, Allocated twin seats which booked and paid for and Excellent Gluten free meal served early. Cabin crew came around with water and soft drinks between meals and we arrived safely in Dubai for onward connection to Brisbane.

Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteVenice to Dubai
Date FlownNovember 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
Recommendedyes

1/10

"Absolutely awful experience"

T Abbas (United Arab Emirates)

Trip Verified | Absolutely awful service both inbound and outbound traveling with an infant. Emirates made a mistake on my booking with an infant which resulted in me having to spend 2 hours at in the airport running between check in desk and ticketing desk with a hungry crying infant to rectify the mistake Emirates created. Onboard the return flight, the flight attendant refused to provide bottled water for so I could prepare infant formula despite having charged me 10% ticket price as infant fare. Finally, on arrival we found our stroller damaged and the baggage team is proposing to offer is 500 AED which is insufficient to replace the stroller. Absolutely awful experience. I urge travelers with infants to choose a better airline.

Customer Reviews - SKYTRAX (5)

Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteDubai to Ho Chi Minh City
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
Recommendedno

7/10

(Video) TOP 5 LOWEST RATED airlines- SKYTRAX reviews 2020

"Meal service was super slow"

S Hayter (United States)

Trip Verified | Overall business class is quite good with friendly and polite flight staff. Few cons: seats are quite narrow. I'm 5'4", 125 pounds and my elbows were hitting either side. You can lay on your back quite comfortably but I don't know how a bigger person will be comfortable especially on long haul flights. In each of the 4 legs at every meal time, the flight attendant asked me " do you want to eat dinner/ lunch/ brunch?". Of course I would. Where would I go for sustenance on a 15 hour flight? It's not like I could jump out the plane for takeout or fix myself a sandwich. Felt like a weird question like I was waiting for a free meal in a soup kitchen. Meal service was super slow. On one of the legs, the flight attendant set my table for brunch and the actual brunch arrived 45 minutes later, during lunch time. And my vegan brunch was just a Chia seed pudding which was probably dumped into a bowl from a Mason jar so not sure why the delay. The vegan options were quite pathetic and almost unpalatable on 2 of the 4 legs. Just a mush of steamed rice/ noodles and veggies isn't really a vegan meal. For a $5k ticket, I'd have hoped Emirates would've been a little creative and thoughtful with the vegan meal.

Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteChennai to Chicago via Dubai
Date FlownNovember 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
Recommendedyes

1/10

"took a fine of 200 euros"

1 reviews B Gartonov (Indonesia)

Trip Verified | Emirates, together with its agents, is engaged in deception and fraud in the exchange of tickets. I couldn't change my flight tickets for 2.5 weeks! They changed me a few hours before departure and took a fine of 200 euros. If you want to ruin your trip and vacation, contact Emirates, they will do it professionally!

AircraftBoeing-777-300
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDubai to Denpasar
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
Recommendedno

10/10

"Superb airline"

47 reviews Richard Laycock (United Kingdom)

Trip Verified | Superb airline. I really can not fault the airline at all. The cabin crew are extremely attentive, polite and friendly. The food was very tasty. In flight entertainment was very extensive for two 6 hours flights.

AircraftA380
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLondon Gatwick to Bangkok via Dubai
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
Recommendedyes

5/10

"treat every passenger the same"

Mohammed Ramzan (United Kingdom)

Not Verified | When travelling from Dubai to Srilanka and from Srilanka to Dubai with Emirates and from London to Dubai and Dubai to London is travelling with 2 different Airlines. Aircraft, the service, food is 1st class when travelling from Europe but completely different services when travelling to Srilanka. I am requesting Emirates hierarchies to review this and treat every passenger the same. Honestly I thought I was travelling with EASYJET when I travelled from Srilanka to Dubai.

(Video) Behind Skytrax and my Youtube: We Need To Talk

Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteLondon to Colombo via Dubai
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
Recommendedno

7/10

"good value and great staff"

B Carter (Thailand)

Trip Verified | Bangkok to Frankfurt via Dubai. The service on board was great. The touchscreen of the board entertainment system is on some planes are better than on others. The movie collection was vast but didn't fit my taste. My seat wasn't locked. So, it changed position without pushing the button. However, those minors didn't bother me because of the good value and the great staff. What bothered me is the lack of goodwill of the Emirates on ground service. Emirates offered to reschedule the booked flights because of the Covid-19 pandemic for three years (what was great). However, our daughter became 13 years old during that time and a new more expensive adult ticket was needed for her. However, we saved about 150 Euro for her previous ticket, we had to add another 600 Euro for the new ticket. To get the new ticket kept us almost two hours on the phone with fast speaking call service assistants. On the way back, we had to pay additional 217 Euro for overweight. That was new for us, because we always could have one to two more kilogram per suitcase. Maybe it is standard nowadays, but every weight scale is different, therefore I think airlines good except two kilos more per suitcase. Families seem to be disadvantaged in this concern. They count the overweight as total. If family members check in individually, they could save a few bucks.

AircraftA380
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteBangkok to Frankfurt via Dubai
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
Recommendedno

9/10

"A good flight"

D Layne (Australia)

Trip Verified | EK135 22 October Seat 46A. This flight was a continuation of the Brisbane to Dubai flight 24 hours later. The flight was not full but paid and was given twin seats for myself and wife. Worth the extra cost as 3 rows of seats behind reserved for cabin crew who never used them on this flight. Took off on time arrived on time 2 meals served on flight and usual water and soft drinks tea and coffee. A good flight.

Aircraft?
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDubai to Venice
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
Recommendedyes

9/10

"Gluten Free meals are excellent"

P Lane (Australia)

Trip Verified | Brisbane to Dubai. Paid for seat selection and was given correct seat aisle 84c was fortunate there was empty middle seat on 14 hour flight. The Gluten Free meals which Emirates serve are excellent. The flight went smoothly and landed safely. Perhaps the only negative was water given with 2 meals and snack no cabin crew coming around with extra water between you seem to have to ask. Then stayed overnight at Dubai Airport Hotel before onward journey to Venice.

AircraftA380
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteBrisbane to Dubai
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
Recommendedyes
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FAQs

What is a Skytrax rating? ›

Skytrax World Airline Star Rating began in 1999, and is the prestigious, longest established and unique mark of Quality Achievement and a global benchmark of Airline Excellence, awarded following the professional audit analysis and assessment of airline product and front-line service standards.

Is Easy Jet reliable? ›

If all you're looking for is a cheap ticket, easyJet is definitely an airline to explore. That being said, they would find any opportunity to add fees to your trip, and at least according to reviews, don't have the most helpful customer service team.

Is Air Europa a good airline? ›

Air Europa is a Spanish carrier. Frequent travelers give the airline an average rating of 6.6/10. This is below the general average . Over the last 12 months the rating has been trending downwards.

Which company is best for airport? ›

World's Best Airport Services 2022
  • ANA All Nippon Airways.
  • Singapore Airlines.
  • Japan Airlines.
  • Garuda Indonesia.
  • Asiana Airlines.
  • Korean Air.
  • EVA Air.
  • Thai Airways.

How does Skytrax make money? ›

So how does Skytrax make its money? A spokesperson for the organisation refused our multiple requests to shed light on this subject but its believed that these come from airlines and airports paying for “audits” by Skytrax researchers – in turn, the airline or airport receives both advice and an “official” Star Rating.

Do airlines pay Skytrax? ›

While airlines are not allowed to explicitly pay for a higher rating, they are allowed (and encouraged) to purchase consulting services from Skytrax -- something that some say creates an inherent conflict of interest.

Is easyJet having problems? ›

Easyjet.com is UP and reachable by us. Please check and report on local outages below ...

What problems are easyJet having? ›

While easyJet said it had filled all its crew roles, shortages among ground staff – including those contracted to the airline through outsourcing companies such as Swissport – have hampered operations. Lengthy security clearances have further hindered recruitment in a tight labour market.

Which is safer easyJet or Ryanair? ›

Yes, Ryanair and EasyJet are extremely safe. They are low-budget airlines, which means they may cut some costs in terms of comfort, but they would absolutely never endanger the aircraft itself. In fact, both Ryanair and Easyjet have had zero fatalities!

Which is Better Air Europa or Iberia? ›

Currently, Iberia is the leader on all three routes to Latin America where it competes with Air Europa and is number one overall on Spain to LatAm.
...
Iberia is more than twice the size of Air Europa on Spain-to-Latin America.
RankAirlineShare of total
1Iberia46%
2Air Europa22%
3Avianca9%
4LAN Airlines8%
6 more rows
13 Oct 2013

What is the nicest airline in Europe? ›

The 10 best airlines in Europe in 2022 according to Skytrax
  • Turkish Airlines.
  • Air France.
  • Swiss International Air Lines.
  • British Airways.
  • Lufthansa.
  • KLM Royal Dutch Airlines.
  • Virgin Atlantic.
  • Finnair.
30 Sept 2022

Is Air Europa strict on baggage? ›

In order to comply with current Health and Safety regulations for baggage handlers, Air Europa will only accept baggage up to a maximum weight of 32 kg (70 lbs) per piece. If any piece exceeds this weight, passengers will have to repack their baggage, making use, if necessary, of additional suitcases or travel bags.

Who is the No 1 airport in world? ›

1. Singapore Changi Airport. Since the World's Best Awards expanded to include airports in 2013, one airport has remained in the top international spot year after year: Changi.

Which is the No 1 airline in the world? ›

Best airlines in the world 2022: Skytrax names Qatar No. 1 for 7th time.

Which is the No 1 airline company in the world? ›

Qatar Airways topped the list of the world's best airlines for the record seventh time followed by Singapore Airlines and Emirates at the Skytrax World Airline Awards 2022.

Which post has highest salary in airport? ›

10 high-paying aviation jobs
  • Flight instructor.
  • Terminal manager.
  • Aerospace technician.
  • Aircraft mechanic.
  • Pilot.
  • Test engineer.
  • Airport executive.
  • Aeronautical engineer.

Which of eight airlines has the highest customer satisfaction? ›

JetBlue Airways ranks highest in customer satisfaction in the first/business segment with a score of 878. Alaska Airlines (876) ranks second and Delta Air Lines (862) ranks third. JetBlue Airways also ranks highest in customer satisfaction in the premium economy segment with a score of 851.

Which is the richest flight company? ›

American Airlines Group Inc. (NASDAQ:AAL) is also the world's largest airline in several metrics including fleet size and scheduled passengers carried. American Airlines Group Inc.

What is the safest company to fly with? ›

The world's safest airline for 2022 revealed
  • American Airlines.
  • Lufthansa.
  • Finnair.
  • KLM.
  • British Airways.
  • Delta Air Lines.
  • United Airlines.
  • Emirates.
5 Jan 2022

Which airline is the cleanest? ›

The importance of hygiene is rewarded as ANA All Nippon Airways wins top award as the World's Cleanest Airline, with Singapore Airlines taking second place and Japan Airlines in third position.

Who is a 5 star airline? ›

In 2022, these ten airlines are ANA All Nippon Airways, Asiana Airlines, Cathay Pacific Airways, EVA Air, Garuda Indonesia, Hainan Airlines, Japan Airlines, Korean Air, Qatar Airways, and Singapore Airlines.

Why are easyJet Cancelling flights 2022? ›

EasyJet has cancelled flights because of a number of issues including air traffic control restrictions, runway works and airport handling delays for axing the flights.

Which airline is Cancelling the most flights? ›

American Airlines has canceled the most flights among major U.S. carriers with more than 19,000 cancellations, according to Reuters, followed by Southwest Airlines with more than 17,000 cancellations. Delta Air Lines had the fewest cancellations with only about 10,000 canceled flights.

Do easyJet cancel flights often? ›

But while easyJet's overall number of flights cancelled is 1,494, as a percentage of their air capacity the data shows this represents just 6 per cent of flights - a little over one in 20 flights. Eurowings has the highest ratio of cancellations, almost double easyJet's record at 12 per cent.

Why is easyJet falling? ›

The EasyJet (LON: EZJ) share price has hit turbulence as concerns about demand and soaring costs remain. It dropped to a low of 293p, which was the lowest level since November 2011. It has plummeted by more than 82% from its all-time high, giving it a market cap of more than 2.5 billion pounds.

Does easyJet give compensation for delays? ›

Claiming your compensation

If your flight arrives more than three hours after the scheduled time of arrival, or is cancelled within 14 days of departure, or you are involuntarily denied boarding, you may be able to claim EC261 compensation. You can claim for compensation here.

Has Ryanair ever had a crash? ›

Aftermath. The airport was closed for 36 hours and all traffic was diverted to Leonardo da Vinci–Fiumicino Airport due to the jet being stranded on the runway after the port side landing gear collapsed. This accident caused such substantial damage that the aircraft was written off.

Which is the safest airline in the UK? ›

BA and Virgin are the only UK airlines at the top table; others include Singapore Airlines, recently voted the world's best long-haul airline by Telegraph Travel readers, Swiss, your favourite short-haul airline, as well as Air New Zealand, Emirates, Etihad, KLM and Lufthansa.

What is the safest airline in Europe? ›

The 2021 JACDEC ranking has named KLM the safest airline in Europe, with the Dutch-owned airline coming in second place in the international rankings.

What is the best airline in Spain? ›

Europe's 6th Most Populous Country: A Look At Spain's Top 5...
  1. Vueling - 127 airplanes. IAG has grown in the last decade with new subsidiaries and acquisitions. ...
  2. Iberia - 91 airplanes. ...
  3. Air Nostrum - 46 airplanes. ...
  4. Volotea - 35 airplanes. ...
  5. Air Europa - 35 airplanes.
12 Jan 2022

Is Air Europa owned by Iberia? ›

Air Europa Líneas Aéreas, S.A.U., branded as Air Europa, is the third-largest Spanish airline after Iberia and Vueling.
...
Air Europa.
IATA ICAO Callsign UX AEA EUROPA
Parent companyGlobalia
HeadquartersLlucmajor, Mallorca, Spain
Key peopleJuan José Hidalgo, Chairman and CEO
Employees2,949 (5 March 2014)
11 more rows

What is the number one airline in Europe? ›

Which is the largest airline in Europe? The largest airline fleet in Europe by passengers is Ryanair. The largest airline fleet in Europe belongs to the Lufthansa Group.

What is Europe's Best airline 2022? ›

FLYING to new records after the most significant crisis of aviation history and distinguishing itself from its competitors with a strong performance throughout the year, Turkish Airlines, the airline that flies to more countries than any other is named Best Airline in Europe by Skytrax on the prestigious 2022 World ...

What is Europe's prettiest airport? ›

Innsbruck Airport

This airport lies in the Tyrolean region and lies in a valley surrounded by the Alps. The surrounding terrain makes the approach difficult for large aircraft, the Boeing 767 being the largest aircraft that can land there. This size limitation is due to the surrounding Alps, which create strong winds.

Who is Air Europa owned by? ›

Let us introduce you to the entire family, which includes Air Europa. The Globalia Business Corporationis the leading Spanish tourism group by turnover. Its founder and Managing Director is Juan José Hidalgo, a "self-made" entrepreneur who began taking his first steps in this industry in the early 1970s.

Do Air Europa seats recline? ›

Air Europa continues to make progress in renewing its long-haul fleet with the progressive incorporation of 24 Boeing 787 Dreamliners until 2022. By reclining the seat into the flat bed position, our passengers can rest fully horizontal.

Does Air Europa have TV? ›

On long-haul flights operated by our B787 or A330 aircraft, passengers can choose from a selection of films, series, and documentaries, which will be different on the outbound and return flights. All our Boeing 787 have individual entertainment systems with a screen on the seat back in front of you.

What is the most beautiful airport in the world 2022? ›

The 10 most beautiful airports in the world
  • The 10 most beautiful airports in the world. ...
  • Singapore Changi Airport. ...
  • ​Zurich Airport, Switzerland. ...
  • ​Seattle-Tacoma International Airport. ...
  • ​Pulkovo International Airport, St. ...
  • ​Munich International Airport, Germany. ...
  • ​Heydar Aliyev International Airport, Azerbaijan.
26 Jul 2022

Who is the most beautiful airport in the world? ›

Hong Kong International Airport

It's one of the world's most beautiful, as well as the busiest airports, which come equipped with a bunch of facilities, while its modern design brilliantly represents the city you have arrived in.

What is the only country without an airport? ›

Vatican City has no airport, but has Vatican City Heliport in the western corner, which is used by visiting heads and Vatican officials. It would be physically impossible to fit an airport into the 0.44 km2 (0.17 sq mi) land area of the Holy See.

What is the best airline for 2022? ›

Top 10 airlines in the world 2022
  • Emirates.
  • ANA All Nippon Airways.
  • Qantas Airways.
  • Japan Airlines.
  • Turkish Airlines.
  • Air France.
  • Korean Air.
  • Swiss International Air Lines.
10 Nov 2022

What is the world's nicest airline? ›

The newly crowned Qatar Airways has won the top prize a total of seven times since the awards were introduced in 1999. The Qatari flag-carrier also scooped up eight more gongs on Friday, including Best Business Class, Best Business Class Seat and Best Business Class Lounge Dining.

Which airline is the best quality? ›

The Best Airlines in the U.S.: 2022 Readers' Choice Awards
  • Sun Country Airlines. ...
  • United Airlines. ...
  • Southwest Airlines. ...
  • Alaska Airlines. ...
  • Tradewind Aviation. ...
  • Hawaiian Airlines. ...
  • JetBlue Airways. ...
  • Delta Air Lines.
4 Oct 2022

Which airline has the best pilots in the world? ›

1- British Airways: the most experienced pilots I've ever seen. 2- Royal Jordanian: I experienced the best landings with them.

What is the 2nd best airline? ›

Singapore Airlines ranks second in World's Best Airlines 2022.

What is Skytrax aviation? ›

Skytrax conducts research for commercial airlines, as well as taking surveys from international travelers to rate cabin staff, airports, airlines, airline lounges, in-flight entertainment, on-board catering, and several other elements of air travel.

What is the best airport according to Skytrax? ›

The World's Best Airports of 2022

Hamad International Airport in Doha, Qatar, is named the World's Best Airport 2022, with Tokyo Haneda Airport in 2nd place and Changi Airport Singapore ranked 3rd.

Is there any 5 star airline? ›

In 2021, the world's 5-Star Airlines are: ★ ANA All Nippon Airways ★ Asiana Airlines ★ Cathay Pacific Airways ★ EVA Air ★ Garuda Indonesia ★ Hainan Airlines ★ Japan Airlines ★ Korean Air ★ Qatar Airways ★ Singapore Airlines.

What does a 3 star rating mean? ›

Common Sense Media uses a scale of one to five, where 3 stars are "Just fine; solid" and anything lower is "Disappointing" at best. There is no agreement on what the lowest rating should be. Some critics make "one star" or a "half-star" their lowest rating.

Which airplane brand is best? ›

Thus, every logo and every brand communicate a message.
  • UNITED AIRLINES: United Airlines is a major American airline headquarters in Chicago. ...
  • CATHAY PACIFIC: ...
  • ALL NIPPON AIRWAYS: ...
  • BRITISH AIRWAYS: ...
  • QANTAS: ...
  • AIR NEW ZEALAND: ...
  • EMIRATES AIRLINE: ...
  • SINGAPORE AIRLINES:

Which airline has the cleanest planes? ›

The importance of hygiene is rewarded as ANA All Nippon Airways wins top award as the World's Cleanest Airline, with Singapore Airlines taking second place and Japan Airlines in third position.

Which of 8 airline has the highest customer satisfaction? ›

Southwest Airlines ranks highest in customer satisfaction in the economy/basic economy segment with a score of 849.

Which is the No 1 airways in the world? ›

1. Singapore Airlines. As a result of its comfy and elegant interiors, Singapore Airlines has risen to the top of the rankings, not only in its first class suites and rich business class but also in its economy cabin.

Which airline is the friendliest? ›

The best U.S. airline of 2022: Delta

According to The Points Guy report, Delta scored 70.43/100, with the highest scores coming from customer satisfaction, lounges, and involuntary bumps.

Who is the best airline in the world 2022? ›

Top 10 airlines in the world 2022
  • Qatar Airways.
  • Singapore Airlines.
  • Emirates.
  • ANA All Nippon Airways.
  • Qantas Airways.
  • Japan Airlines.
  • Turkish Airlines.
  • Air France.
10 Nov 2022

What is a 7 star airline? ›

“These are airlines that are clearly standouts in the world of aviation and have dedicated years of effort to achieve these high standards,” said Mr Thomas. “They are at the forefront of innovation and operational excellence and are always on the winner's podium collecting awards for their efforts.”

Is 3 star or 4 star better? ›

4 star hotels offer more luxury than 3 star hotels and offer high-quality service and comfort.

Is a 4.5 star rating good? ›

A 4.5-Star Rating is Just Right. According to online reviews statistics, 70% of people use rating filters when searching for businesses. The most common filter applied is to see only companies with 4-star ratings and higher.

Is a 4.2 star rating good? ›

A study by the Spiegel Research Center determined that ratings of 4.2 - 4.5 are the most trusted. This is a great goal to aim for, and realistic as well. Mistakes happen in every business in every industry.

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